Shipping policy

Shipping Policy

Order Processing

Many products from Triple M Creations LLC are custom, personalized, or made to order. Processing time varies depending on the product, order size, customization, and current production volume.

Estimated processing times will be provided on applicable product listings. Processing time is separate from shipping/transit time. Orders are shipped after production is complete.

Shipping Rates

Shipping charges are calculated at checkout based on the items in your order, package information, shipping destination, and selected shipping service.

We currently offer USPS Ground Advantage and USPS Priority Mail when available for the order and destination.

Orders of $70 or more qualify for free standard shipping within the United States.

Estimated Delivery

Carrier delivery estimates begin after your order has been completed and transferred to the shipping carrier. Production or processing time is not included in the carrier's estimated transit time.

Delivery dates provided at checkout are estimates and are not guaranteed. Carrier delays, severe weather, holidays, or other circumstances outside the control of Triple M Creations LLC may affect delivery times.

Tracking

When tracking is available, tracking information will be provided after your order ships. Please allow time for the carrier to update tracking information after the package has been accepted.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order. Please contact us as soon as possible if an address needs to be corrected.

Once an order has shipped, we cannot guarantee that the shipping address can be changed or redirected. Additional shipping costs resulting from an incorrect address may be the customer's responsibility.

Lost, Damaged, or Missing Packages

If your order arrives damaged, contains the wrong item, or appears to have been lost in transit, please contact us as soon as possible at hello@triplemcreationsllc.com.

Please include your order number and photographs of damaged products or packaging when applicable. We will review the situation and work with you and the shipping carrier when necessary to determine an appropriate resolution.

Local Pickup & Delivery

Local pickup or delivery may be offered for certain orders when arranged directly with Triple M Creations LLC. Availability is not guaranteed and may vary by order.

Questions

Questions regarding an order or shipment can be sent to hello@triplemcreationsllc.com